Welcome to Butterfly-BD. By accessing or using our website butterfly-bd.com , you agree to comply with the following Terms & Conditions. Please read them carefully before using our Site or making any purchase.

If you do not agree with any part of these Terms, please do not use our website.

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1. Use of the Website

By using this Site, you confirm that:

• You are at least 18 years old or using the Site under the supervision of a parent/guardian.
• You will use the Site only for lawful purposes.
• You will not attempt to disrupt or damage the Site, servers, or networks.

We reserve the right to limit, restrict, or terminate access to any user at our discretion.

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2. Product Information

We strive to provide accurate product descriptions, images, and details. However:

• Colors may vary slightly due to lighting or display settings.
• Sizes may have minor variation depending on measurement methods.
• Product availability may change without notice.

We reserve the right to modify or discontinue any product at any time.

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3. Pricing & Payments

• All prices on the Site are in Bangladeshi Taka (BDT).
• We reserve the right to update or change prices at any time.
• Payments must be made using the accepted payment methods shown at checkout.
• In case of pricing errors, we may cancel orders and refund payments.

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4. Orders & Acceptance

When you place an order:

• You agree to provide accurate, complete information (name, address, phone number).
• Order confirmation does NOT guarantee order acceptance.
• We may cancel or refuse an order due to:
  • Incorrect price
  • Stock unavailability
  • Suspicious or fraudulent activity
  • Delivery limitations

If an order is cancelled, we will notify you and issue refunds (if applicable).

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5. Shipping & Delivery

• Delivery times provided are estimates only.
• Delays may occur due to courier issues, weather, holidays, or unforeseen conditions.
• We are not responsible for delays caused by third-party courier partners.
• If the customer provides an incorrect address, delivery may fail or incur extra charges.

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6. Returns, Exchanges & Refunds

Our return/refund policy applies to all purchases.
Please review the full policy here: [Insert link to your Return Policy page]

General terms:

• Only eligible items may be returned or exchanged.
• Items must be unused, undamaged, and in original packaging.
• We reserve the right to inspect and approve/reject returns.

Refunds (if approved) will be processed through the original payment method.

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7. User Accounts

If you create an account:

• You are responsible for maintaining the confidentiality of your username and password.
• You must notify us immediately of any unauthorized use.
• We may suspend or remove accounts for misuse or policy violations.

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8. Intellectual Property Rights

All content on this Site, including:

• Text
• Images
• Graphics
• Logos
• Product photos
• Website design
• Trademarks

is the property of Butterfly-BD and protected by copyright laws.
You may not reproduce, copy, modify, or distribute our content without permission.

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9. Third-Party Links

Our Site may include links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party sites.

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10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages.
• We are not responsible for losses caused by delays, internet issues, courier services, or user errors.
• Use of the Site is at your own risk.

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11. Privacy

Your use of the Site is also governed by our Privacy Policy, available here:
[Insert link to Privacy Policy page]

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12. Changes to Terms & Conditions

We may update these Terms & Conditions at any time.
Updated Terms will be posted on this page with the revised date.
Continued use of the Site means you accept the updated Terms.