Privacy Policy
Welcome to Butterfly-BD. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website at butterfly-bd.com (the “Site”), and when you purchase products or otherwise interact with our services.
By using our Site or placing an order, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with our Site — for example, by placing an order, creating an account, contacting customer service, or subscribing to updates — we may collect:
- Your name
- Email address
- Shipping address and/or billing address
- Phone number or other contact information
- Payment-related information (as needed for processing payment) — note that full payment credentials may be handled by third-party payment providers.
b. Technical & Usage Information
When you visit or browse our Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages you view on the Site, and how you navigate through the Site
- Date and time of your visits
c. Cookies and Tracking Data
We may use cookies or similar tracking technologies (e.g. beacons, tracking pixels) to collect data about how you use and navigate our Site. This helps us improve our services, analyze website traffic, and offer a better user experience.
2. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
- Processing and fulfilling your orders (billing, shipping, delivery)
- Managing your account (if you register)
- Communicating with you — e.g. to send order confirmations, updates, customer service messages, and marketing communications (if you opted in)
- Improving our Site, services, and user experience (e.g. analyzing usage data, debugging issues, optimizing layout)
- Preventing fraud and ensuring security of transactions
- Complying with legal obligations, resolving disputes, and enforcing our agreements
3. Data Sharing & Disclosure
We will not sell or rent your personal data to third parties. However, we may share or disclose your information in the following circumstances:
- With [Third-party payment processors or gateways] — to complete payment and order processing.
- With shipping or logistic partners — to fulfill delivery of orders.
- With service providers working on our behalf (e.g. customer support, order management, website analytics) — only when necessary to provide services to you.
- If required by law, legal process, or to protect the rights, property, or safety of Butterfly-BD, our customers, or others.
We require that any third party we share data with maintains appropriate data protection and confidentiality standards.
4. Cookies, Tracking & Your Choices
We use cookies and similar tracking technologies to better understand how visitors use our Site and to improve functionality. These technologies may store information such as your preferences or session information.
You may choose to disable or refuse cookies via your browser settings. However, note that some parts of the Site may not function properly if cookies are disabled.
5. Data Security & Retention
We implement reasonable and appropriate technical and organizational measures to protect the security of your personal data and reduce risk of unauthorized access, disclosure, or misuse.
We retain your personal information only for as long as needed to fulfill the purposes described in this policy (e.g. to complete orders, comply with legal obligations, resolve disputes).
6. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Update or correct your personal information
- Request deletion of your personal information (subject to legal or operational constraints)
- Object to or limit the processing of your data (where applicable)
- Withdraw your consent for processing data (if processing is based on consent)
To exercise any of these rights or for any questions about your data, please contact us (see below).
7. Children’s Privacy
Our Site and services are not intended for individuals under the age of 13 (or the minimum age as dictated by applicable laws). We do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected data from a child under the permissible age, please contact us so we can delete that data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time — for example, to reflect changes in our practices, legal requirements, or new services. When we update the policy, we will revise the “Last Updated” date. Your continued use of the Site after the update constitutes acceptance of the new Privacy Policy.
We recommend you to periodically review this page for updates.